Reference

judihebo Privacy Policy for Wallet and Device Data

judihebo Privacy Policy explains what we collect when you create an account, sign in from a phone or desktop, and connect DANA, OVO, GoPay or QRIS.

Account accessWallet detailsDevice sessionsPolicy requests
judihebo judihebo Privacy Policy for Wallet and Device Data
HELP PATH

Get Privacy Help Near Account Access

A clear contact route matters when a Privacy Policy question appears beside login or wallet status.

Account privacy request Ask us to access, correct or explain personal data connected with your judihebo account. Include your verified phone or email so we can check ownership first.
Wallet status question For DANA, OVO, GoPay or QRIS concerns, share the payment reference and status shown in your account. Never include a wallet PIN, password or full secret credential.
Security access help If a phone or desktop session looks unfamiliar, tell us through account help. We can review the access record and guide the next verification step where local law permits.
SECURITY PRACTICE

How Device and Account Data Stay Managed

We keep the Privacy Policy practical by linking each data use to an account action you can recognise.

Account data

We use your sign-in details, phone verification record and account settings to identify the correct profile, complete access checks and answer account-related privacy requests.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a payment event without asking for your wallet PIN or banking password.

Cookies and settings

Cookies can keep necessary session choices and security settings on your browser. You can clear or restrict them through browser controls, with some sign-in steps repeated afterward.

Device security

We examine device and session signals for unusual account access. A change from mobile to desktop may prompt another verification step before your account pages open.

Retention approach

We keep account, security and payment references only as long as needed for service records, dispute handling, privacy requests and applicable legal duties.

Your requests

You can ask for a copy, correction or eligible deletion of personal data through account help. We may confirm your identity before changing or releasing account details.

Privacy Policy Answers for Indonesian Accounts

These Privacy Policy answers cover the searches we hear most often before account access: what we collect, how wallet references work and how you can ask for a change. If your question concerns a particular DANA, OVO, GoPay or QRIS record, include its reference when contacting account help so we can locate the correct case.

It covers account details, phone verification, device and session signals, cookies, payment references and support requests connected with judihebo. It does not control unrelated websites or wallet providers.

No. We use the payment status and reference needed to match DANA or QRIS activity with your account. Do not send us a wallet PIN, banking password or secret credential.

Use the account help path and ask for a copy of the personal data linked to your profile. Include your verified phone or email so we can confirm account ownership.

Yes, send a correction request through account help and describe the field that needs changing. We may complete an identity check before updating account or contact details.

Device and cookie data help keep a sign-in session working, remember necessary settings and identify unusual access. Restricting cookies may require another login or verification step.

We retain account, security and payment references for the time needed for service records, dispute handling, privacy requests and applicable legal duties. Retention can vary by record type.

The policy is written for supported Indonesia access, while account or eligibility decisions depend on local law. Where local law permits, we process requests through the account help path.